Our project "electronic office and social counselling" provides consulting support to different categories of people of Kharkiv who are entitled to special benefits.

One of the project tasks is to acquaint people with their rights, inform them about their possibilities to receive benefits, subsidies or other support provided by the state.

Our services are especially important now because the state legislation keeps changing and people know little about those changes.

During the first year of the project work we have received more than 150 appeals. People required our support in private interviews, in writing und on the phone. Among those, who appealed to us, we had WW2 veterans, children born during WW2, Chernobyl victims and other representatives of vulnerable social groups.