Our organisation

Эти организации разделяют миссию фонда, являются надежными партнерами и поддерживают нашу организацию на протяжении многих лет. Эта поддержка дает нам возможность помогать людям, делать добрые дела и воплощать самые смелые проекты в реальность!

Annual reports The Kharkiv Regional Charity Fund "SOCIAL ASSISTANCE SERVICE"

The goal of our work is providing professional social services and charitable assistance to socially unprotected sections of the population of Kharkov and the Kharkov region. This allows us to stably improve the lives of these people.

Our activities are regularly reviewed and adapted to clients’ needs, actual challenges and is formed from the vision, mission, strategy and common values of the organization.

The effective interaction of all fund staff, volunteers and fund partners allow to attract and use financial and other resources. This allows a sustainable development of the organization.

The strong and ambitious fund staff is the basis of our success. Our employees are highly qualified experts in their fields of work and they share their successful experience. The organization is making efforts to develop the potential and capabilities of its employees.

We are constantly improving the polities, processes, procedures and management of the organization. The results of our work provide reliability and attractiveness for our partners. The fund work is transparent and accountable. We are in step with the time!


Kharkiv Regional Charitable Fund "Social Assistance Service": professional social services and social support are available for citizens of our region regardless of status.



  • We continue to collaborate with Labor and Social Protection Department of Kharkiv City Council. The Fund participates in the municipal social project "Unified Social Network" and realizes two projects: “Electronic social office” and “Self-help groups for elderly in difficult life circumstances”.
  • The Fund starts to collaborate with the Charitable Organization "Kharkov Jewish Charitable Fund «Hesed – Shaare Tikva»" on the project “You are not alone” to support the elderly and to prevent loneliness feeling among the elderly.
  • The Fund makes partner with Ukrainian Philanthropic Marketplace and places social projects on UPM.
  • The Fund’s employees continue to improve their skills and knowledge. They take part in training and activities, organized by Caritas Erzdiözese Wien; ICF «Caritas Ukraine»; Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH; Civil Society Organization "The Initiative Center to Support Social Action "Ednannia"; The EU Project for Civil Society Development in Ukraine; The Institute of Leadership and Management of Ukrainian Catholic University Ilm; NGO Resource Center and others.
  • The Fund starts to collaborate with the Glovo Company. Thanks to Glovo, since May 2019 our beneficiaries have been receiving food assistance. At the end of the year the Fund become 1 of 4 charity organizations that participate in Glovo carries kindness” event.
  • The Fund holds the 10th-Anniversary Charity Ball “When dreams come true!”
  • The partnership with the Trade network Auchan” is getting stronger. Common activities and meetings with the children from “Otradnoye” and the elderly are held.
  • The Fund supports the all-Ukrainian day of good deeds / Global initiative #GivingTuesday. The special project “GivingTuesday” is posted on the Ukrainian Philanthropic Marketplace web-site. Fund`s volunteers-fundraisers raise money for beneficiaries. Volunteers are students of two leading Universities –  Kharkiv National Pedagogical University named after G.S. Skovoroda and Kharkiv National University named after V. N. Karazin.
  • Together with constant and reliable partners –  Anna Buslaieva Event Agency and the Restaurant “Melnitsa”, our Fund holds the First Charity Evening “Giving Tuesday” in order to support Active Longevity Club “The Second Youth”.


  • Start of the project "Judicial, social and psychological help for IDP's in the city of Kharkiv.
  • Construction of two more houses in the Children's village "Otradnoe". Festive opening and presentation of the houses to the families. Each family will take care of 12 children per house.
  • The foundation becomes a member of the network ICF "Caritas Ukraine" for the project of "Home care" and "Palliative help". The network includes 14 cities in Ukraine, among them Kyiv, Lviv, Odesa, Kharkiv, Dnepr, Ternopil, Uzhgorod, etc.
  • Development of a model of chargeable services offered to elderly people without the aim of profit.  The income received from these services is exclusively spent on the upkeep of the foundation, covering its expenses in the realization of its goals, tasks, and programs.
  • The foundation begins with the project DARE, which tries to help children achieve their goals in education and in their private lives. The program includes 10 organizations from Ukraine, Moldova and Romania, who develop their potential by regular exchange, dissemination and elaboration of knowledge about child protection and education, fundraising and sustainability of projects.




  • Further construction in the children's village "Otradnoe". At the end of 2016, 3 family houses are ready for 34 orphans or social orphans to grow up there.
  • Start of family canoe trips. These tours are not only for needy children but also for their parents. They offer a unique and important therapy for people in crisis, who have suffered turmoil and disruption and for those with psychological traumata from inner family conflicts or war experience.



  • Organization of a summer camp for IDP children together with needy Kharkiv children in the children's village "Otradnoe". In the camp, the children can recover and relax, breathe the fresh air of the woods, have a good time in the friendly surroundings, take part in interesting recreation activities, various excursions, lectures, classes, and training and find new friends. As a result, the summer camp has become a small but significant project of the Fund and has been repeated every year.



  • Start of the project "Palliative and hospice home service in the city and the region of Kharkiv." The donor of the project is the European Union
  • Start of the project "Emergency assistance for IDPs from the warfare zone" with the support of Caritas of the Roman Catholic Archdiocese of Vienna -- "Help in Distress". This project evolved in reaction to the huge number of IDPs fleeing to Kharkiv from the war zone in Eastern Ukraine.




  • Implementation of the project "Quality improvement in palliative help by mobile home service" with the support of the International Renaissance Foundation.
  • Participation in the program "Dialogue Forum" of the German Foundation "Remembrance, Responsibility and Future", which tries to support the victims of National Socialism. The aim lies in "Strengthening the social relations of victims of National Socialism by intergenerational dialogue for mobile and immobile elderly people in Kharkiv"
  • Start of a project exploring problems of integration, hate crimes and discrimination of vulnerable groups.




  • The Fund scored one of the highest ratings in the national assessment of charities, which was the first rating based on documentation of financial parameters spent in the sector of "support in the sphere of social protection". The organization belonged to the category with a budget between 1 and 10 million UAH.



  • Participation in the project "Support for the implementation of the agreement about readmission between the EU and the Republic of Moldova, the Russian Federation and Ukraine, assistance in case of voluntary return and reintegration (SIREADA)", financed by the EU.
  • Implementation of the project "Helping hand" -- care for people in their final stage of life for the incurably ill and people of old age left without custody pertaining to Ukraine and Moldova with the support of the European Commission
  • Participation in the "Ukrainian League for the promotion of palliative and hospice help", an All-Ukrainian non-government organization, which aims to give decent care and support to the incurably ill in Ukraine.



  • Building the children's village "Otradnoe" and the grand opening of three family houses



  • The Fund takes part in the Ukrainian charity forum -- the first professional association of charity foundations, organizations and business companies in Ukraine,  all focused on charitable services.
  • Project of technical cooperation and consolidation of government competence in Ukraine and Moldova toward the realization of the agreement with the European Union for readmission ("GUMIRA")
  • The project "Local integration of refugees in Belarus, Moldova, and Ukraine"



  • Start of judicial consultations and support for migrants and refugees with the assistance and participation of the UNHCR.
  • Project "Work migration: possibilities and consequences"
  • Project "How to prevent human trafficking"



  • Participation in a program to prevent illegal actions and illegal employment in Europe with the support of the Ministry of labor and the Ministry for Social Protection of Czechia.
  • The project of legal and social help for refugees and asylum seekers.



  • Together with the Kharkiv City Administration the realization of the project "Digital office" which provides consultation on social issues for different population groups.
  • Participation in the project "Strengthening migration management and cooperation on readmission in Eastern Europe (MIGRECO) in Ukraine with the help of the European Commission in Ukraine



  • The organization of a consulting center for migrants and refugees with the support of the international organization "MOM" and the European Union.



  • Creation of the club "Super Granny" on the basis of the club "Second youth"
  • In May, Dieter Bohlen, the official representative of the European television channel RTL, visited our foundation together with a group of journalists and became acquainted with our work. As a result, he ran a fundraising campaign on television for the building of our Children's village for orphans in the Kharkiv forest zone.
  • Children from the orphanage and from the Creative Activity Center gave charity concerts in Austria. The collection was used for the building of the Children's village.



  • Sunday school for refugee children



  • Start of a consultation center for refugees
  • Start of the Club for Seniors "Second youth". For the second time, the foundation "Social Service of Assistance" received a grant from the Humanitarian Office of the European Community within the framework of the project "Support for the Disabled in 4 cities of Ukraine"
  • In order to build a family-type orphanage in the form of a children's village, the foundation received 1.382,5 square meter ground in the forest zone from the Kharkiv City administration.
  • Introduction of a computer class for refugees and migrants.




  • Start of the program "Aid for migrants and refugees in the Kharkov region"


  • Hosting of Chechen orphans from the Grozny orphanage "Our own family" in the Kharkiv region as part of an aid program for refugees and migrants.
  • Start of "Home Care", the Center for social and medical care at home for the very old.



  • The decision by the general assembly of the foundation "Social Service of Assistance" to establish a children's home including a boarding school in one complex.




  • Enactment of custody for minors, charity meals for children; more educational classes in the building of the school Nr. 264.
  • Start of a program of care for the very old.



  • The first meeting of the founders of the Kharkiv Regional Charity Fund "Social Service of Assistance". Acceptance of the statutes and election of the president of the foundation.
  • State registration of the foundation by the ministry of law in the region of Kharkiv.
  • Start of first classes for children in the building of the "Profilaktorija" in the student village "Gigant" (drawing, journalism, puppet theater, dancing and music classes)

During the work of our Fund existence, we have managed to put together a well-working team of enthusiastic specialists, who are not indifferent to other people’s destinies and emotions. Thanks to our team the projects, oriented on improving the life quality of socially vulnerable population groups, keep successfully developing.