We are convinced that each person regardless of social status, age, health condition, religion, working capacity, nationality, has the right to fulfilling life and decent living conditions. In accordance with our organization’s mission and vision, we respect the rights and dignity of each beneficiary.

Seeking to strengthen the Fund’s responsibility culture, we approved the next internal documents:

The Safeguarding Policy of Children and Vulnerable Adults;

The Anti-Harassment Policy.

If you were harmed by the Fund’s employees, volunteers, partners, or if you saw acts of their improper or unethical behavior towards our beneficiaries, you should inform us:

- by letter: Poltavsky Schliakh str.1/3, app. 27, Kharkiv, 61012, Ukraine (please, make a note: “Complaints Officer”)

- by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

We guarantee confidential complaints review and appropriate response.